Case-study
Codebudz Case Study
Our Case Studies
Discover how we leverage emerging technologies to solve real business challenges.
RAG-Powered Mobile Research Assistant
We built a cross-platform mobile application that pairs retrieval-augmented generation with on-device models. The app indexes product manuals and regulatory documents locally so field agents can query them on site, even when offline. The solution delivers context-aware answers in under 300ms while keeping proprietary data on the device.
Problem Identity
Field teams struggled to find accurate answers in sprawling manuals, leading to slower repairs and repeated calls to headquarters.
Challenge
The experience had to work offline, protect sensitive data, and still deliver fast, reliable answers on mobile devices.
Results
We launched a lightweight RAG stack with on-device retrieval, delivering instant guidance and dramatically reducing escalations.
- React Native front end with offline vector store
- OpenAI embeddings running on-device
- Latency reduced to <300ms
Final Step
01
Initial Use Case
Mapped high-volume repair scenarios and critical manuals.
02
Solution
Built offline RAG pipelines with encrypted local storage.
03
Field Rollout
Trained technicians and deployed to pilot regions.
04
Final Phase
Expanded to all teams with ongoing model tuning.
Metrics
280ms
Avg Response Time
92%
Queries Resolved
Solution
Offline Knowledge Hub
Cached manuals and SOPs with instant semantic search.
Guided Fix Paths
Step-by-step repair workflows tailored per asset.
AI Customer Support Chatbot
For a rapidly growing SaaS platform we delivered a GPT-based assistant that now resolves over 60% of incoming support tickets. The bot maintains conversation memory, escalates edge cases to humans, and continuously learns from new interactions, cutting average resolution time in half.
Problem Identity
Support teams were overwhelmed by repetitive requests, driving long response times and frustrated customers.
Challenge
The assistant had to preserve brand voice, integrate with the help desk, and safely handle billing workflows.
Results
We delivered an AI concierge that resolves routine tickets and routes complex issues with full context.
- Trained on historical support conversations
- Seamless hand-off to human agents
- 60% of tickets resolved autonomously
Final Step
01
Initial Use Case
Audited top ticket categories and SLA pain points.
02
Solution
Trained on past tickets and knowledge base content.
03
Next Phase
Connected to billing, onboarding, and status tools.
04
Final Phase
Improved hand-offs with agent assist summaries.
Metrics
6 hrs
Avg Resolution
4.7
CSAT Score
Solution
Smart Triage
Auto-tags, prioritizes, and routes tickets by urgency.
Agent Assist
Suggested replies and knowledge links in real time.
Website WhatsApp Bot
We integrated a WhatsApp-based concierge for an eCommerce site. Visitors can ask about inventory, track orders, and receive personalized deals directly in WhatsApp. Syncing with the site's CMS ensures the bot mirrors live content, driving a 25% boost in repeat purchases.
Problem Identity
Customers wanted instant answers on mobile, but the site support chat was underused and slow.
Challenge
The solution needed to mirror live catalog data while keeping conversations fast and conversational.
Results
We introduced a WhatsApp concierge that drives product discovery and repeat purchases.
- Twilio WhatsApp API integration
- Real-time CMS content sync
- 25% increase in repeat purchases
Final Step
01
Initial Use Case
Mapped purchase journeys and top support questions.
02
Solution
Built a catalog-aware WhatsApp flow with CMS sync.
03
Next Phase
Added post-purchase updates and deal reminders.
04
Final Phase
Optimized responses with quick-reply templates.
Metrics
42%
Chats to Site Visits
25%
Repeat Purchases
Solution
Live Catalog Sync
Inventory, pricing, and offers updated in real time.
Order Concierge
Shipment updates and returns handled in-chat.
Conversion-First Brand Website Redesign
A professional services firm needed a modern website that converts. We rebuilt their marketing site with a story-driven homepage, trust signals, and frictionless calls-to-action. The new experience loads in under two seconds and has already doubled inbound consultation requests.
Problem Identity
The brand site felt outdated, lacked trust signals, and failed to guide prospects toward scheduling calls.
Challenge
The redesign had to elevate credibility while improving speed and lead capture across devices.
Results
We delivered a modern, conversion-focused experience that doubled consultation requests.
- Conversion-focused UX and copy refresh
- Sub-2s page performance across core pages
- 2x increase in inbound consultation calls
Final Step
01
Initial Use Case
Audited funnel drop-offs and weak CTA placement.
02
Solution
Refreshed copy, trust signals, and navigation flow.
03
Next Phase
Introduced guided service selection and forms.
04
Final Phase
Optimized performance and conversion tracking.
Metrics
36%
Form Completion
38%
Bounce Rate
Solution
Story-Driven Layouts
Hero messaging aligned to buyer intent and pain points.
Trust & Proof
Testimonials, case snapshots, and credibility markers.
Headless Commerce Website Experience
We helped a lifestyle brand move to a headless setup that merges content and commerce. The redesign prioritized mobile-first product discovery, personalized merchandising, and lightning-fast product pages—turning casual visitors into high-value buyers.
Problem Identity
The legacy storefront struggled with slow load times and rigid content merchandising.
Challenge
The team needed a flexible CMS, fast product pages, and personalized merchandising.
Results
We launched a headless storefront that boosted add-to-cart and mobile conversions.
- Headless CMS + commerce architecture
- Personalized product collections by behavior
- 28% lift in add-to-cart rate
Final Step
01
Initial Use Case
Benchmarked performance and content workflow gaps.
02
Solution
Built headless CMS + commerce API architecture.
03
Next Phase
Rolled out personalization and editorial templates.
04
Final Phase
Optimized product detail pages and checkout.
Metrics
28%
Add-to-Cart Lift
19%
Mobile Conversion
Solution
Composable Storefront
Flexible layouts that ship updates without downtime.
Personalized Merchandising
Dynamic collections based on browsing behavior.
SEO-Optimized Local Business Website
To capture local search demand, we launched a new website with structured data, location landing pages, and optimized service content. Calls and quote requests surged within weeks as the business climbed into the local 3-pack.
Problem Identity
The business was invisible in local search and lacked compelling service pages.
Challenge
We needed to build a site that ranks locally and drives phone calls quickly.
Results
The new site elevated map pack visibility and sparked a surge in inbound calls.
- Local SEO + schema markup strategy
- Optimized service and location landing pages
- Top-3 map pack visibility in 45 days
Final Step
01
Initial Use Case
Researched local keywords and competitor positioning.
02
Solution
Built location pages with schema and FAQs.
03
Next Phase
Launched content hubs and conversion-focused CTAs.
04
Final Phase
Tracked rankings and refined on-page content.
Metrics
3.1x
Search Impressions
41%
Call Conversions
Solution
Local SEO Framework
Structured data, location clusters, and review blocks.
Mobile-First CTAs
Tap-to-call and appointment scheduling optimized.
Accessibility-First Website Refresh
We rebuilt a nonprofit website to meet modern accessibility standards while keeping the design warm and inviting. The update improved readability, keyboard navigation, and contrast—unlocking more donors and sponsors who can now engage effortlessly.
Problem Identity
The site did not meet accessibility standards, making it difficult for visitors to donate and navigate.
Challenge
We needed to improve compliance while maintaining the brand’s welcoming tone.
Results
The refreshed experience increased donations and made content easier to access.
- WCAG 2.2 AA accessibility improvements
- Accessible navigation and content hierarchy
- 19% increase in donation conversion rate
Final Step
01
Initial Use Case
Audited accessibility gaps and donor drop-offs.
02
Solution
Implemented WCAG 2.2 AA updates and keyboard flows.
03
Next Phase
Refined typography, contrast, and content order.
04
Final Phase
Validated with assistive tech and user testing.
Metrics
19%
Donation Lift
22%
Time on Page
Solution
Accessible Navigation
Clear focus states and skip-to-content features.
Inclusive Design System
Readable typography and contrast-safe palettes.
Clarity gives you the blocks and components you need to create a truly professional website.
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